Frequently Asked Questions

Everything you need to know about bringing comfort to your home.

What is the typical delivery timeframe for furniture items?

Standard shipping usually takes between 5 to 10 business days. For larger furniture pieces requiring white-glove delivery, please allow 2 to 3 weeks for scheduling and transit.

Do you offer a warranty on Homefeel products?

Yes, all our furniture and home decor items come with a 1-year limited warranty covering manufacturing defects and structural integrity under normal household use.

What is your return policy if I am not satisfied?

We offer a 30-day return window for most items. Products must be in their original packaging and unassembled condition to be eligible for a full refund.

Are the materials used in your products eco-friendly?

Homefeel is committed to sustainability. We prioritize FSC-certified wood, recycled textiles, and non-toxic finishes across our entire home collection.

Can I track my order once it has been shipped?

Absolutely. Once your order leaves our warehouse, you will receive an email with a tracking number and a link to monitor your shipment's progress in real-time.

Do you provide assembly services for large furniture?

We offer optional professional assembly services at checkout for select metropolitan areas. If selected, our team will assemble the item and remove all packaging materials for you.